Privacy Policy for Baltimore Bully Crew
Baltimore Bully Crew (“we,” “us,” or “our”) values and respects your privacy. We are committed to protecting your personal data and ensuring compliance with applicable privacy and data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, baltimorebullycrew.com, or interact with us in other ways.
1. Introduction
We are dedicated to protecting the privacy and security of our website users, supporters, and community members. We process personal information lawfully, transparently, and with your rights in mind. This Privacy Policy is designed to ensure that you are fully informed about how your data is handled.
2. Scope of This Policy and Data Controller Information
This Privacy Policy applies solely to baltimorebullycrew.com and any services offered through it. For the purposes of applicable data protection laws, Baltimore Bully Crew is the data controller of your personal data.
If you have questions or requests regarding your personal data, please contact us at [email protected].
3. Categories of Personal Data We Process
We collect and process the following categories of personal information:
a. Usage Data
Includes technical data gathered from your browser whenever you visit baltimorebullycrew.com, such as:
– IP address
– Browser type and version
– Pages viewed
– Time spent on the site
– Referring URL
– Date and time of visit
– Session information
b. Account Data
Collected when you register, donate, sign up for newsletters, or create an account:
– Full name
– Mailing address
– Email address
– Phone number
c. Profile Data
Includes data relating to your preferences and activities on our website:
– Purchase history
– Interests in products or dog adoption
– Behavioral interactions with services
– Volunteering preferences
d. Communication Data
Includes information you provide when contacting us or participating in communications:
– Email correspondence
– Contact form inquiries
– Customer service interactions
– Support requests and follow-ups
e. Technical Data
Covers information collected from the devices you use:
– Device type and operating system
– Language settings
– Screen size and resolution
– Browser plug-in types and versions
– Network provider
f. Transaction Data
Includes personal data involved in making donations, buying merchandise, or adopting animals:
– Payment card details (processed securely by payment providers)
– Billing and shipping address
– Order history
– Delivery tracking information
g. Preference Data
Collected to better personalize your experience:
– Marketing and communication preferences
– Product and service interests
– Consent for specific types of outreach
4. Legal Bases for Processing
We process your personal data only when permitted under applicable law. Our primary legal bases for processing include:
– Consent: Where you have provided clear and informed permission (e.g., newsletter subscriptions).
– Contractual Necessity: Where processing is required to fulfill a contract with you (e.g., fulfilling product orders, adoption agreements).
– Legitimate Interest: When necessary for our legitimate business interests—e.g., enhancing and securing our website—without overriding your rights.
– Legal Obligation: Where we are required to comply with legal or regulatory obligations (e.g., tax or donation reporting).
5. Your Rights
Subject to applicable laws, you have the following rights over your personal information:
– Right to Access: Request a copy of the personal data we hold about you.
– Right to Rectification: Request corrections to incomplete or inaccurate data.
– Right to Erasure: Request deletion of your data where permissible.
– Right to Restrict Processing: Request limitations on how we use your data.
– Right to Data Portability: Receive your data in a structured, machine-readable format or transmit it to another controller.
– Right to Object: Object to processing for direct marketing or where processing is based on our legitimate interests.
If you wish to exercise any of these rights, please email [email protected], and we will respond in accordance with applicable regulations.
6. Security Measures
We implement robust technical and organizational safeguards to protect your personal data, including:
– SSL/TLS encryption of website traffic and payment transactions
– Regular system and application security updates
– Restricted access to personal data based on user role
– Frequent backups and disaster recovery protocols
– Staff training for data security and confidentiality
7. International Data Transfers
Your personal information may be transferred to and stored in jurisdictions outside your country of residence, including the United States. Where such transfers occur, we ensure appropriate safeguards are in place, including standard contractual clauses approved by regulatory authorities, to ensure an adequate level of protection.
8. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, including:
– Transaction Data: Retained for 7 years for tax and accounting purposes;
– Account Data: Retained for as long as your account remains active or as required by law;
– Marketing Data: Retained until you opt out or withdraw consent;
– Communication Data: Retained for 2 years following last interaction;
– Technical and Usage Data: Retained for up to 26 months to support analytics and system integrity.
9. Cookie Policy
We use cookies and similar technologies on baltimorebullycrew.com to enhance user experience and support operational functionality.
– Essential Cookies: Required for site functionality (e.g., shopping cart, login)
– Functional Cookies: Preference settings (e.g., language, location)
– Analytics Cookies: Understanding site traffic and usage patterns via third-party tools (e.g., Google Analytics)
– Performance Cookies: Monitor website stability and response times
10. Cookie Management and Compliance
Users from jurisdictions governed by GDPR and CCPA have the ability to:
– Configure cookie preferences upon first visit (via a cookie banner)
– Disable non-essential cookies through browser settings or selection tools
– Access “Do Not Sell My Personal Information” options where applicable
– Opt-out of data sharing for third-party advertising or analysis
11. Children’s Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect or process personal data of children. If we become aware that a child under 13 has submitted personal data, we will promptly delete such information. Parents or guardians who believe we may have collected information from a child should contact us at [email protected].
12. Policy Updates and Notifications
We periodically update this Privacy Policy to reflect changes in our practices, technologies, or legal obligations. Changes will be posted on baltimorebullycrew.com, and where legally required, we will notify you of substantive changes by email or other means.
13. Contact Information
If you have any questions, concerns, or wish to exercise your rights regarding this Privacy Policy or your personal data, please contact us at:
Email: [email protected]
Your privacy is important to us. We are committed to conducting our operations in full compliance with all applicable privacy regulations, including GDPR and CCPA. To learn more or submit an inquiry, please contact us directly using the information provided above.